stop_rewarding_failure_punishing_success_poster-p228813646474678507tdad_210A series of recent events have conspired to make me get back in touch with some of the churches I interviewed and studied during my Vital Signs research.  Out of fifteen vital congregations, the good news is that eleven of them are still going as strong as ever.  The bad news is that four are not — and all four are struggling at this point, not because things have gone wrong, but because the success of the congregation resulted in a pastoral change that altered the vital dynamics of the community of faith.  This is further evidence of the need to “pastor-proof” our congregations (make sure the strength and success of the ministry is not dependent on any one person) and supports my deeply held conviction that, while a pastor may have virtually no power to make something positive happen, he or she has almost unlimited power to prevent good things from happening.

In one of the churches, an empowering and nurturing pastor was “rewarded” with a pastoral move to a larger, more prestigious appointment.  The church left behind received a pastor with a strong vision for his own ministry, and a heavy-handed approach to casting the vision to the new congregation.  As congregational leaders presented the vision and passion of their faith community, the new pastor patiently explained that he was not the former pastor and he had no interest in continuing his predecessor’s ministry.  Over two dozen church leaders were replaced, and most of them left not only the congregation, but also The United Methodist Church.  Worship attendance is down, participation of a large percentage of the membership is down, giving is down, and enthusiasm and spirit is at a ten-year low.

One pastor lamented to me, “I don’t understand what has happened.  I came here and the church was thriving, but no matter what I do, things just get worse and worse.”  As the story unfolded, this congregation was seen as the perfect environment to nurture and develop the skills of a promising young pastor.  The problem, it appears, is that the church was too active and too innovative for her.  “I think we scare her,” the lay leader told me.  “She wants to be a shepherd, not a leader.  She wants to tend a flock, not empower disciples.  Our vision for ministry is out in the world, hers is here in the building.  We just don’t have a good match.”  In her own defense, the pastor explained, “I am the trained expert here.  I am trying to create a tight-knit community of Christian believers.  It makes my job impossible when I don’t know what people are doing.”  There are real problems when the vision of the congregation is so radically different from the vision of the pastor.  The congregation feels further frustration because the pastor is receiving the full support of the district superintendent, who advises the church not to demand or expect so much.

In one setting, the church’s growth and vitality was so remarkable that it became a plum appointment — “too good” for the young pastor in place.  The church was rewarded for its success with the appointment of a long-tenured, more experienced pastor.  Lay leadership was replaced by paid staff, worship was redesigned around tech and technique, money was reallocated to remodel and update the building — and participation dropped by 70%.  The church is in financial crisis, is cutting staff, and will need a new pastor at a much lower salary in the coming appointment year.  Hmmm…

The fourth story is similar to the first — pastor rewarded with a promotion, replaced by a pastor that doesn’t understand vitality.  The church is trying to be like Saddleback and Church of the Resurrection and Willow Creek and it is failing miserably.  Lay leadership is frustrated because they feel that the pastor doesn’t care about what makes them unique — he wants to make the church look like some generic mega-church wannabe.  Recently active congregational leaders are leaving the church, seeking other congregations where their gifts and passions will be honored.

These disappointing stories highlight how vitality in United Methodism cannot be a purely congregational phenomenon.  If the system isn’t vital and won’t honor and support vitality, little long-term transformation can occur.  In each of the four situations, the desire to reward success directly resulted in moving the congregation away from vitality toward decay.  In each case, the consequences were unintended but dramatic nonetheless.

Ours is a system enslaved to numbers and growth.  Each of the four vital churches impressed higher-ups with their numeric increase, setting in motion the desire to make things even better.  But not understanding the real reason for the growth, the wrong changes were made.  This is a matter of values.  Where success is defined by numbers, the rewards may end up being worse than any punishment.  Where success is defined in terms of health, different kinds of rewards ensue (as in, there is a greater collaboration in deciding what changes to make…)

Interestingly, two of the vital churches still experiencing deep vitality have also received pastoral changes.  In both of these cases, the appointment was based on the vision and plan of the congregation, not on salary level, years of service or church size.  Mission trumps membership and service overrides size.  The appointments have been made in partnership between parish and appointive cabinet to fashion the best possible fit.  Leadership can change without undermining vitality, but only when the decision-makers focus on health rather than growth.

We’ve got to find a way to reward good leadership without punishing our congregations.  We need to do a better job exploring what makes for congregational health and stability, so that our standards for evaluating success actually measure something worthwhile.  But this isn’t about blaming.  Pastors, bishops, and district superintendents are using the best judgement available to match leaders to congregations.  The problem is square pegs and round holes.  Putting entrepreneurial pastors who use worship as an evangelism tool and spend large amounts of money on buildings and advertising can work in some settings to grow large audiences and raise more money.  But putting these same leaders in disciple-making congregations seeking to minister in community and world will generally fail.  Just because an environment is healthy doesn’t mean it can withstand any assault.  Putting a pastor committed to numbers in a congregation committed to mission is simply not a good match.

There are so few truly vital United Methodist churches that it breaks my heart when we lose one.  It also breaks my heart to find out that many of our brightest and best, most deeply committed and spiritually gifted laity leaders are not only denied ministry in our denomination, but that they are leaving because of it.  We need to step back and redefine our metrics.  “More” simply isn’t good enough.  We need clear, widely shared standards of “better,” instead.  We can’t afford to continue punishing success and rewarding the wrong kinds of success.

22 responses to “Punishing Success”

  1. Lisa Withrow Avatar
    Lisa Withrow

    Agreed.

  2. doroteos2 Avatar
    doroteos2

    Just to be clear that this doesn’t get lost in the thread — in all three cases, pastoral leadership solidly grounded in theology, committed to collaborative leadership, actively engaged in spiritual formation (both personally and collectively), practcing prayerful discernment, and drawing from the very best enlightened reason and rational process were “rewarded” with moves that hurt both them and the church they served. Healthy, “enlightened” congregations were then subsumed by poorer leaders lacking vision, humility, holistic theology, or reasonable/rational approaches to congregational leadership. Our institutional system (the bureaucracy, not the organization) is not well-designed to assess the roots of qualitative success, opting instead to make decisions and moves based on quantitative/numeric bases instead. As long as church promotion is a “numbers-game” the whole system will continue to be punished as we reward the wrong kinds of success and growth.

  3. Lisa Withrow Avatar
    Lisa Withrow

    I am reluctant to throw out an educated theology and even more reluctant to throw away educated leadership. Experience is key, but so is thought. It is too easy to set up a false dichotomy. So rather than discarding the Enlightment, I would add the postmodern imagination/creativity to it and challenge Enlightenment emphasis on rationality explaining or giving meaning to all things. But rationality also is one piece of the puzzle. I don’t even mind Pharisees and Sadducees, who probably got a universal bad press with the Evangelists. Bureacracy is my stumbling block – which is different than organization. Organization (leadership) can be dyanmic and resource movements. Bureaucracy usually becomes its own religion, hence the Jesus-statement about the nature of Sabbath.

  4. Ralph Howe Avatar
    Ralph Howe

    In the Orthodox side of the faith, no one is accredited a theologian unless his/her life is recognized to be a sanctified one. They can tell, and so can we, if we were willing to name the truth, rather than give everyone who shows up a holiness medal. God’s grace is inclusive, but holiness requires a distinct spiritual journey, different in starting places but all arriving at the heart of Christ. I for one am happy to see the Endarkenment coming to an end, but there will be those who hold on to its philosophically and theologically bankrupt tenets for a long time. Holy imagination, like Hebrew remembrance are keys to a restoration of the faith. Fortunately we have generations of Christian witnesses to show us the way, if we would seek it. Would it not be a great day when most people in our churches could say that they were truly in communion with Christ and lived daily in his grace and guidance? We might see the diminishment of the pharisees and the sadducees in our churches. I don’t seem to recall Christ setting up committees, boards, and accreditation systems, nor even a systematic theology for that matter. He came to welcome us into the divine narrative in which the Holy Spirit will transform us into the humans God intended and which we have never been. Success lies in that narrative, not in our independent criteria of desirability.

  5. Lisa Withrow Avatar
    Lisa Withrow

    I wonder if we dispense with a few too many inventories which are oversimplified, and teach imagination for context, if we might start a movement rather than a preservation of institution. Punishment of success implies that we’re all on the same page about success. With the “outcomes” language of our time (and which is driving the academy now too), I can’t imagine how we will begin to thrive in the intangibles – the pneumatological. We can’t measure them with our emphasis on flow charts and tools. We measure by narrative; Christians always have until the Enlightenment. That’s why today in class, I spent time with my students discussing leadership ethics in the context of ambiguity, imagination and organizational skills as we near the end of a mainline Christian era. Social entrepreneurship is beginning to replace the mainline, rather than grow out of it. THAT is where imagination is going.

  6. Ralph Howe Avatar
    Ralph Howe

    Fascinating and sad! I do not doubt the stats.

    I am also skeptical of many gift inventory systems as they actually register what people regard in themselves and in others as masterful coping mechanisms for doing life without God, rather than true gifts. An example: A person who helps others to a fault primarily to meet unmet and unidentified personal needs is usually said to have a gift of helping or caring, when in fact, this person has a sin of pride masquerading as help.

  7. Ralph Howe Avatar
    Ralph Howe

    Thank you Lisa, The Cabinet tends to function with the mandates that are placed upon it by the BOD and custom, so it leads to an appointment system that has very little to do with what God is already doing out in the field. If the cabinet were to appoint a team of persons with diverse spiritual gifts, high discernment capacity and this included both lay and clergy, then those teams could evoke from the people the movements that God is calling forth by leading them into deeper relationships with Christ individually and corporately. What needs to change is the one size fits all thinking that pervades mandatory appointments—even where there is thoughtful and prayerful looking at the specifics of a location—this can only happen when we send out folks like Paul, Apollos and Titus along with the sisters and brothers they found in each city. Currently we send out Sauls and are surprised when things turn south. Holy Conferencing should be the norm rather than the rarity—and the distorted kind we use today. That will stop the punishment of success………

    1. doroteos2 Avatar
      doroteos2

      To both Ralph and Lisa, an interesting aside. I have worked with spiritual gifts for almost 30 years now and have collected the results for over 200,000 people, including 1,300 district superintendents. The five highest gifts of UM DSs? Administration, knowledge, servanthood, teaching and healing. However, not including tongues or interpretation of same, the bottom five gifts are wisdom, discernment, leadership, compassion and prophecy. (Pulling out the spiritual gifts inventories of those who have been or become bishops, the top five gifts are faith, teaching, healing, helping and shepherding; bottom five apostleship, giving, prophecy, discernment, and wisdom.) Just between you and me, I wish there were more discernment, wisdom and compassion, but the job we define it these days requires good administrative skills, sound knowledge, and a commitment to service and healing. I believe the gifts gravitate to the demand more often than the demand is shaped by the gifts.

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